The aim of this paper is to describe the principal domains of staff satisfaction at hospital level. For this purpose, a questionnaire was developed and distributed to all staff members of the 3 hospitals (n=477) in the Marches Region. By the end of the data collection period, 338 out of 477 staff members had completed the questionnaire, yielding a response rate of 77%. The average rating of job satisfaction was 0.60 out of the possible point 0÷1. The ANOVA reveal significant differences between categories of staff and between hospitals. A priority index was computed for each category off staff in order to discover the strength and the weakness of staff satisfaction.
La misurazione della soddisfazione per il lavoro del personale ospedaliero
CORSI, MARIO;FRANCI, ALBERTO
2009
Abstract
The aim of this paper is to describe the principal domains of staff satisfaction at hospital level. For this purpose, a questionnaire was developed and distributed to all staff members of the 3 hospitals (n=477) in the Marches Region. By the end of the data collection period, 338 out of 477 staff members had completed the questionnaire, yielding a response rate of 77%. The average rating of job satisfaction was 0.60 out of the possible point 0÷1. The ANOVA reveal significant differences between categories of staff and between hospitals. A priority index was computed for each category off staff in order to discover the strength and the weakness of staff satisfaction.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
