This paper delves into the dynamics of buyer-seller relationships, emphasizing the need of effective coordination between business entities for competitive advantage. While rational decision-making is foundational in these relationships, a series of factors (psychological, social, biological), add complexity to the decision-making processes. Psychological factors encompass cognitive biases, emotional influences, and inherent traits of individuals. Social roles significantly impact power dynamics and negotiation processes. Biological factors, such as hormone levels and neurotransmitter activity, also influence decision-making behaviours. An interdisciplinary approach is vital to understand these complexities, integrating insights from disciplines like behavioural economics, psychology, sociology, biology, and neurosciences. Behavioural economics offers insights into non-rational aspects of decision-making, while psychology and sociology provide understanding on social roles, organizational dynamics, and interpersonal relationships. Additionally, biology and neurosciences highlight the influence of biological factors on decision-making behaviours. The paper also discusses the role of Artificial Intelligence (AI) in decisionmaking. While AI can enhance decision-making through advanced analytical capabilities, it lacks the nuanced qualities of human intuition, which is rooted in experience, emotional intelligence, and understanding of complex relational dynamics. Striking a balance between AI's analytical prowess and human intuition is crucial for optimizing decisionmaking processes in vertical business relationships. Ethical considerations, including data privacy, transparency, accountability, and algorithmic biases, also emerge as important aspects in the integration of AI. Trust and communication are foundational pillars in vertical relationships. Trust facilitates cooperation and contributes to long-term success, while effective communication ensures alignment in objectives and prevents misunderstandings and conflicts. Cultural intelligence is essential, especially in crosscultural interactions, to navigate cultural complexities effectively. Ethical considerations, transparency, fairness, and upholding high ethical standards are crucial for building and maintaining trust and credibility in these relationships. The final objective of the paper is to underscore the importance of coordination and collaboration in vertical relationships for achieving a competitive edge in the marketplace. An interdisciplinary approach, integrating insights from various disciplines, and balancing AI's analytical capabilities with human intuition are vital for optimizing decision-making processes. Trust, effective communication, cultural intelligence, and ethical considerations stand as fundamental pillars for building sustainable and mutually beneficial vertical relationships. Continuous research and understanding in this area are pivotal for businesses aiming to thrive in today's competitive landscape.

Perspectives for Analysis of Buyer-Seller Relationships beyond Management Disciplines

Fabio Musso
;
Alessio Travasi
2024

Abstract

This paper delves into the dynamics of buyer-seller relationships, emphasizing the need of effective coordination between business entities for competitive advantage. While rational decision-making is foundational in these relationships, a series of factors (psychological, social, biological), add complexity to the decision-making processes. Psychological factors encompass cognitive biases, emotional influences, and inherent traits of individuals. Social roles significantly impact power dynamics and negotiation processes. Biological factors, such as hormone levels and neurotransmitter activity, also influence decision-making behaviours. An interdisciplinary approach is vital to understand these complexities, integrating insights from disciplines like behavioural economics, psychology, sociology, biology, and neurosciences. Behavioural economics offers insights into non-rational aspects of decision-making, while psychology and sociology provide understanding on social roles, organizational dynamics, and interpersonal relationships. Additionally, biology and neurosciences highlight the influence of biological factors on decision-making behaviours. The paper also discusses the role of Artificial Intelligence (AI) in decisionmaking. While AI can enhance decision-making through advanced analytical capabilities, it lacks the nuanced qualities of human intuition, which is rooted in experience, emotional intelligence, and understanding of complex relational dynamics. Striking a balance between AI's analytical prowess and human intuition is crucial for optimizing decisionmaking processes in vertical business relationships. Ethical considerations, including data privacy, transparency, accountability, and algorithmic biases, also emerge as important aspects in the integration of AI. Trust and communication are foundational pillars in vertical relationships. Trust facilitates cooperation and contributes to long-term success, while effective communication ensures alignment in objectives and prevents misunderstandings and conflicts. Cultural intelligence is essential, especially in crosscultural interactions, to navigate cultural complexities effectively. Ethical considerations, transparency, fairness, and upholding high ethical standards are crucial for building and maintaining trust and credibility in these relationships. The final objective of the paper is to underscore the importance of coordination and collaboration in vertical relationships for achieving a competitive edge in the marketplace. An interdisciplinary approach, integrating insights from various disciplines, and balancing AI's analytical capabilities with human intuition are vital for optimizing decision-making processes. Trust, effective communication, cultural intelligence, and ethical considerations stand as fundamental pillars for building sustainable and mutually beneficial vertical relationships. Continuous research and understanding in this area are pivotal for businesses aiming to thrive in today's competitive landscape.
2024
978-88-96687-17-8
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11576/2740591
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